CASE STUDY

Shenandoah University

Shenandoah University modernized its Identity and Access Management by replacing a fragmented, script-based system with a centralized, secure solution from Fischer Identity. By integrating with their ERP and streamlining account provisioning, the university drastically reduced onboarding delays, strengthened security, and improved operational efficiency. This transformation empowered Shenandoah to better serve its academic community and scale confidently in a rapidly evolving higher education landscape.
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From Scripts to Strategy: Shenandoah University Replaces Legacy IAM with Fischer Identity

The Challenge

Shenandoah University, a prominent institution in the higher education sector, faced critical challenges in their Identity and Access Management (IAM) processes. Their previous “solution” consisted of a mixture of overnight scripts and custom applications, resulting in slow and inconsistent account provisioning, and concerns about the security of their Identity onboarding process. Shenandoah University recognized the need for a more efficient and secure IAM solution to keep pace with the demands of the fast-evolving higher education world.

“We are very happy with the partnership we have with Fischer Identity and would highly recommend them to anyone looking for an IAM partner.”

-Devon Taylor, Associate VP and CIO at Shenandoah University

How Fischer Helped

Shenandoah University embarked on a journey to find the right IAM partner. The search included evaluating various vendors in the IAM space, each offering unique solutions and capabilities. After careful consideration and assessment of their specific needs, Shenandoah University selected Fischer Identity as their IAM partner of choice. The Fischer Identity Solution provided Shenandoah University with an IAM solution that met their precise requirements.

The key components of the solution included:

  • Centralized Identity Management: Fischer Identity offered a robust platform to centralize identity management, making the entire process more efficient and streamlined.
  • Accelerated Account Provisioning: Fischer Identity significantly reduced the time it took to provision new accounts. This addressed the issue of delays in getting accounts into all the necessary systems.
  • Integration with ERP System: Fischer Identity seamlessly integrated with Shenandoah University’s existing Enterprise Resource Planning (ERP) system, ensuring a cohesive and efficient IAM process.

The Outcome

After implementing Fischer Identity’s solution, Shenandoah University experienced substantial improvements in their IAM processes, such as:

By centralizing identity management, accelerating account provisioning, and fortifying security, Shenandoah University has strengthened its IAM capabilities and positioned itself for long-term success. This case study highlights the transformative power of a well-tailored IAM solution in addressing critical challenges and improving institutional efficiency.

About Shenandoah University

Shenandoah University is a prestigious, private university located in Winchester, Virginia, USA. Established in 1875, Shenandoah University has a rich history and a commitment to providing high-quality education and fostering innovation in various academic disciplines.

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