CASE STUDY

Shenandoah University

Shenandoah University modernized its Identity and Access Management by replacing a fragmented, script-based system with a centralized, secure solution from Fischer Identity. By integrating with their ERP and streamlining account provisioning, the university drastically reduced onboarding delays, strengthened security, and improved operational efficiency. This transformation empowered Shenandoah to better serve its academic community and scale confidently in a rapidly evolving higher education landscape.
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From Scripts to Strategy: Shenandoah University Replaces Legacy IAM with Fischer Identity

The Challenge

Shenandoah University, a prominent institution in the higher education sector, faced critical challenges in their Identity and Access Management (IAM) processes. Their previous “solution” consisted of a mixture of overnight scripts and custom applications, resulting in slow and inconsistent account provisioning, and concerns about the security of their Identity onboarding process. Shenandoah University recognized the need for a more efficient and secure IAM solution to keep pace with the demands of the fast-evolving higher education world.

“We are very happy with the partnership we have with Fischer Identity and would highly recommend them to anyone looking for an IAM partner.”

-Devon Taylor, Associate VP and CIO at Shenandoah University

How Fischer Helped

Shenandoah University embarked on a journey to find the right IAM partner. The search included evaluating various vendors in the IAM space, each offering unique solutions and capabilities. After careful consideration and assessment of their specific needs, Shenandoah University selected Fischer Identity as their IAM partner of choice. The Fischer Identity Solution provided Shenandoah University with an IAM solution that met their precise requirements.

The key components of the solution included:

  • Centralized Identity Management: Fischer Identity offered a robust platform to centralize identity management, making the entire process more efficient and streamlined.
  • Accelerated Account Provisioning: Fischer Identity significantly reduced the time it took to provision new accounts. This addressed the issue of delays in getting accounts into all the necessary systems.
  • Integration with ERP System: Fischer Identity seamlessly integrated with Shenandoah University’s existing Enterprise Resource Planning (ERP) system, ensuring a cohesive and efficient IAM process.

The Outcome

After implementing Fischer Identity’s solution, Shenandoah University experienced substantial improvements in their IAM processes, such as:

By centralizing identity management, accelerating account provisioning, and fortifying security, Shenandoah University has strengthened its IAM capabilities and positioned itself for long-term success. This case study highlights the transformative power of a well-tailored IAM solution in addressing critical challenges and improving institutional efficiency.

About Shenandoah University

Shenandoah University is a prestigious, private university located in Winchester, Virginia, USA. Established in 1875, Shenandoah University has a rich history and a commitment to providing high-quality education and fostering innovation in various academic disciplines.

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Shenandoah University

Shenandoah University modernized its Identity and Access Management by replacing a fragmented, script-based system with a centralized, secure solution from Fischer Identity. By integrating with their ERP and streamlining account provisioning, the university drastically reduced onboarding delays, strengthened security, and improved operational efficiency. This transformation empowered Shenandoah to better serve its academic community and scale confidently in a rapidly evolving higher education landscape.

Texas A&M University – Corpus Christi

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Faced with an aging, homegrown IAM system and increasing operational, security, and compliance demands, the University of Virginia turned to Fischer Identity for a modern, scalable solution. Fischer’s platform streamlined identity onboarding, automated provisioning and deprovisioning, and unified credentials across systems—enhancing user experience, reducing risk, and eliminating costly inefficiencies. Within a year, UVA securely managed over 180,000 active users and nearly 2 million identities, while seamlessly transitioning to Workday HCM with minimal disruption.

UW Credit Union

The University of Wisconsin Credit Union (UWCU) replaced its manual identity and access management (IAM) processes with Fischer Identity’s automated IAM solution to meet regulatory compliance and improve operational efficiency. Through user lifecycle automation, self-service access requests, and access certification capabilities, UWCU enhanced provisioning accuracy, reduced security risks, and streamlined audits. The implementation delivered measurable ROI while supporting scalable, secure identity governance across the organization.

VITAS Healthcare

To support its mobile workforce and meet strict healthcare regulations, VITAS Healthcare replaced manual IAM processes with Fischer Identity’s cloud-based solution. By automating provisioning, enforcing policy-based access control, and streamlining audits, VITAS improved operational efficiency, reduced risk, and ensured timely access to critical systems—delivering better care and stronger compliance across the organization.

Ready to Get Started?

We will build your demo to meet your specific needs, showcasing how the Fischer Identity solution:

 

  • Provides full life cycle management and a complete compliance framework

  • Utilizes configuration-based setups with pre-built workflows and integrations

  • Reduces help desk calls by utilizing an intuitive and user-friendly interface.

  • Handles complex IAM requirements without custom coding

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